26 Consecutive Years as an RCI Gold Crown Resort!

RCI Presents 25 Year Award!

Jon Heimbigner, president of the Board of Managers at Pend Oreille Shores Resort, opened the meeting with the happy announcement that Pend Oreille Shores has received RCI’s highest honor, the Gold Crown Award, for the 26th CONSECUTIVE year!  Even at 33 years old, the average scores of the 5 categories used to determine the Gold Crown status (5.0 being the highest) are still in the exceptional range!

2010    (20th year)    4.72
2011    (21st year)    4.76
2012    (22nd year)   4.78
2013    (23rd year)    4.76
2014    (24th year)    4.76
2015    (25th year)    4.78
2016    (26th year)    4.76

To add to the honor, RCI Representative Shane Flanagan came all the way from Florida to present the Board and Staff with a special 25 Year Crystal Award! As explained in years past, this honor puts POSR in a very select group of RCI's resorts: the top 1-2% in North America and worldwide! Again, there is not a lot of wiggle room at the top, but the Board and Staff plan to continue upgrades and maintain the resort at the highest levels possible while still keeping the maintenance fees well below the national average (see "How Do We Compare This Year?" on page 3).

As mentioned in the past, consistency in the Board, Management, and Staff dedicated to sound fiscal management, coupled with constructive support and feedback from the owners, has contributed to the ongoing success of Pend Oreille Shores.  It takes all of us to keep this resort in top shape!

Maintenance Fees: How Do We Compare—Again?!

When compared with other resorts in North America in the 2016 ARDA International Foundation “State of the Vacation Timeshare Industry Study” conducted by Ernst & Young LLP, Pend Oreille Shores Resort’s Maintenance Fee was AGAIN substantially lower than most of the other resorts in the study! In 2013, Pend Oreille Shores was 45% less than the average, in 2014, 45% less once again and in 2015 46% lower!
For the maintenance fee comparisons, property taxes are NOT included because many resort owners are billed separately for their property taxes. Also, omitting the property taxes gives a more accurate comparison of the operational expenses of the resorts.
Add to this comparison the fact that Pend Oreille Shores has had only one Special Assessment ($150) in its 33 year history. So we are doing the very best we can (with good results) to handle owners’ monies in a fiscally conservative manner while keeping the resort at Gold Crown standards.

Average Maintenance Fee:  $845
(does NOT include Property Taxes)
Pend Oreille Shores Resort:
$515—$52.96 Property Taxes = $462.04

Average Maintenance Fee:  $880
Pend Oreille Shores Resort:
$530—$56.68 Property Taxes = $473.32

Average Maintenance Fee: $920
Pend Oreille Shores Resort:
$545—$48.84 Property Taxes = $496.1

Improvements and Upgrades Keep Coming!

The Resort turned 30 this last spring! Numerous owners who have owned since the early '80s have commented that "the resort is looking better now than it did 20-30 years ago!"

There have been many, many substantial, obvious upgrades over the last two decades and countless unseen and smaller improvements. From roofs and docks to sewer pumps and sand filters, the Board and staff do their best to keep the resort looking good and operating efficiently.

Recent upgrades over the past year include new sleeper sofas and recliners, new countertops for F building, new paint for the tennis building and the maintenance shop, new (more efficient!) heat pumps for the Athletic Club, parking lot improvements and much more!

Two of the reasons these improvements can continue while Maintenance Fees stay significantly lower than the national average ($425 vs. $786 excluding property taxes - 2012 comparison), the economy struggles along and no Special Assessments have been levied, is that we have a Board of Managers that believe "quality is economy." This means the decisions made regarding products and projects are not determined by the lowest bid, but the quality of the product or workmanship. The second reason is that the staff takes great pride in the care of the resort and its guests and can accomplish most major pro- jects in-house.

The Maintenance staff, for example, has exceptional skills in carpentry and finish work, saving the Resort thousands of dollars in remodeling costs. One example is the current bathroom remodeling project which started last winter. With the maintenance staff and one outside contractor, the small bathrooms are being remodeled for around $3,000-$3,500 each compared to two outside bids ranging from $8,000-$10,000 per bathroom. Doing the work in-house also allows us to work efficiently around unit vacancies.

Obtaining feedback from owners and guests is another important factor in keeping the Resort in Gold Crown shape!

Resale Scams

BEWARE! Please! Please! Keep your eyes open for still more Timeshare Resale Scams! We can’t emphasize enough that IF ANYONE CONTACTS YOU AND ASKS FOR MONEY UP FRONT TO SELL YOUR TIMESHARE OR RELIEVE YOU OF YOUR OBLIGATION (OR TO APPRAISE IT, OR FOR ANY REASON) RUN AWAY!! They may try to convince you that they have a buyer (usually for thousands of dollars!) or that your resort is planning a huge Special Assessment that you can avoid or that they represent RCI or ARDA or any one of the other legitimate timeshare organizations. If you are contacted, just take their information (most won’t give it to you) and call your resort or the Attorney General’s office of the state in which they are based and do some of your own investigating before giving any money to anyone. You should NEVER give personal information or money to someone who contacts you. If they are legit, they won’t mind giving you their information so you can check them out yourself. We attended a conference last Fall that addressed the growing problem of resale scams throughout the country. Pend Oreille Shores has been a victim of some of the same scams that have hit Florida, Texas and other states. There seems to be three prominent methods of these scammers.

  1. They take your money to “relieve” you of your Maintenance Fee obligation but never do any ownership changes; so by the time you get your next Maintenance Fee bill, the company is long gone with your money and you still own the timeshare.
  2. The scammers take your money and then turn the unit back to the resort.
  3. (This is the worst—and becoming more prevalent!) They take your money and then put a fictitious name on the deed with a bogus address which forces the resort to take the interval to Foreclosure, which costs the resort (and therefore the owners) almost $1,500 in legal fees (per unit!). We are constantly updated by Timesharing Today Magazine and other organizations about the ongoing problem. Please don’t fall for their “too good to be true” rhetoric.